Below you’ll find the best methods to contact us for any support questions:
We provide a helpdesk that contains a knowledgebase that can help answer commonly asked questions and even contains video tutorials. You can also submit tickets directly from the helpdesk and remember to select the correct department for the ticket you are submitting. If you are unsure select the Libsyn3 option which is our general support department.
You can also create a ticket via e-mail, below you’ll find the list of departments and the proper e-mail address to use:
Technical Support:
Libsyn Pro Users: pro@libsynsupport.com
Libsyn3 Users: support@libsynsupport.com
Mobile App Support:
Billing Support:
MyLibsyn Support: