Stats catching up

Many users may be experiencing lower then normal downloads over the last couple days. We are working on the problem and ensuring those hits make their way back into the system as soon as possible. We don't have an exact ETA as of yet when all the data will be back in, but we have the data logged and are working to get it reinserted into the matrix (not making light of the situation, that's really what the machines are called). We are sorry for the continuous headaches this is causing.

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Update (5/24): The program which was running overnight to catch up the missed hits is still running this morning :( Around 11:30 last night, Hoopes called me with the epiphany of what was wrong, why the hits for some users (not all) have been low or not updating over the last couple days (since around the 20th) and why our alarm system didn't alert us to the problem. It basically had to do with the way we parse the logs for one of the network providers we use, and that script was running out of memory. We're pushing more and more data and the logs are getting bigger and bigger every time this script runs (once every few minutes). I know 98% of you don't care about any of these and want to know 'when the hell are stats going to update again?!' The answer to that is hopefully by the end of the day, but there are no guarantees. Since we're inserting into the system which is also running and keeping up with all the demands, it takes a little longer then normal to insert into the databases. More updates to follow

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Update (5/25): The backlog of stats should be all caught up now. You may see a swell in yesterday or today's numbers- those are hits collected since the 20th, but got inserted into the system over yesterday and today. Please meebo/skype/ or email us directly if you are still experiencing problems.