Low stats reporting

Unfortunately we have to report again that some users are seeing lower then normal download numbers over the past several days. We have confirmed that all hits are being logged, however we have yet to recreate the problem exactly. Looking in aggregate at our entire network, the overall average does not appear to be drastically lower then normal, however on an individual basis, we have definitely confirmed there are downloads being logged however not making it into the stats system.

This is not a simple problem- like a piece of hardware breaking that can be easily fixed. It is a bug deep in the new stats aggregator code. The team is working to resolve the issue as quickly as possible, however it may take several days or longer to determine the exact problem, roll back the system and restore the missed downloads.

We appreciate everyone's patience and understanding while we work through this. There is a light at the end of tunnel as we continue to grow our development team and build out newer and better tools and engines to publish, serve and track media.