Mon, 7 April 2008 We have been tracking down the bug(s) which is causing the last episodes published by some users. We will keep you published as we learn more. update: we have temporarily stopped the stats engines- meaning no new updates of any files will occur for the time being. We are working on a plan to recover the data for those users affected over the last several days worth of data. We do not want to jump the gun on pointing the finger for what happened, it would seem that the recent interruptions with Amazon EC2- which we take advantage of for our stats processing- has caused some unexpected behavior. This would also account for why a swath of users across only some of the partitions were affected. Update (4/8/2007) 9:00PM: Stats processing resumed earlier this evening. Everything appears to be caught up, and for the most part, missing downloads have been restored. It is possible that a subset of new files got missed as we could not tell the exact time in which each EC2 engine got disrupted. We took a time from 1200 GMT on friday as our roll back point. There were measures taken to mitigate double counting of downloads for files which were tracking fine over that time period, but it is also possible that some double counts occured. We have repaired this mishap as best we can and are moving forward with the work on the next generation stats system which will handle these types of issues in a much better manner. I apologize for the inconvenience this has caused. Category: Stats -- posted at: 2:02 PM Comments[1] |

