We are scheduling a brief period of down time on Monday, August 21 for system maintenance.  For a brief period (we expect no more than 10 minutes) between 6 and 8am eastern time, the main libsyn site, blog pages, and RSS feeds will be unavailable.  This is routine maintenance and we will do everything we can to make the maintenance as painless as possible.

As a precursor to some greater improvements we'll be rolling out over the next few months, we've released some enhancements to the media tab.  First, both archived and current media now appear in the same view.  You can collapse or expand either set of files by clicking its heading.  The media tab now also displays more detailed information about each file.  Click any file name in the list to see details.  We've also enabled group operations, so you can select a number of files and, for example, delete them, or prevent them from archiving.

The second major enhancement in this release is the file uploader.  When you upload files now, you can see the progress of your upload as it happens.

We're hoping you all find these features useful and that they improve your experience while navigating the libsyn system.  Please let us know what you think.  As always, we take your feedback seriously and will use it to help shape the system.

(1) It's taking longer to get the next version of stats ready to go than previously hoped. My apologies to all of you.

(2) Our stats server has been increasingly flaky in recent weeks, which you have noticed.

(3) Today I put in a hot backup of the stats server so that we can fail over to the standby in case of further hardware issues.

The downside to this hot backup is that it means I can't reliably fix stats or delete files until the v3 server is done. It's more of a parallel system than a genuine backup.

Those of you with outstanding tickets in our support queue, I'll go through and send an explanation and projected timeline. Once we have v3, you will be able to control your own stats, which should benefit everyone.

-Bluejack

We are working on the issue with stats loading. Will post when it's been resolved.

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Update: Just got off the phone with the stats gods, I was assured that everything is being collected, however the server which delivers the XML to the stats app is down. It takes a while to reboot it and bring the process back up, so I hope everyone can hold tight while we work through the night if needed to get things back to normal.

The stats processing is currently going through a massive overhaul. Part of the upgrades will include some new hardware. We understand the importance of timely, accurate statistics, and second to reliable media delivery, it's the thing you all really care most about. We're on it. it's going to take a little time, thank you for understanding.

How do you promise something will never happen again, and then face everyone when it does? For approx 20-30 minutes early this morning, a intermittent cache problem occurred on some of our newest hardware causing the switched file issue again. It's never possible to assess the full scope of the damage in this situation, but even 1 wrongly delivered file is cause for major alarm for us.

Fortunately (and unfortunately) the issue was the same as last time. The error we made this time, though, was that the fix was not properly incorporated into our build script for new media nodes. Just as we though we were helping the network by bringing on 30% more hardware, it turns around and bites us for not installing all the proper fixes.

The patch that had been applied to the previous nodes has now been applied. I don't know how many more times you're going to accept our apologizes on this (the most critical or critical) error. We now need to make sure the stickies around our monitors have prominence that say "Add to the new build script!!!" on every new fix and tweak.

Sorry to start off your day with this. Our hope is that we caught the issue in time as to not have affected too many downloads.

After some streamlining of our archival process and the addition of some new hardware, archiving is finally back on a regular schedule.  We have also re-instated disk usage quotas. As always, you can view your disk usage by logging into your libsyn.com and clicking the Account tab.

We've been gradually making some improvements to the blog engine over the past weeks, but still believe it to be in dire need of an overhaul. Some recent improvements have been made to the speed the pages load and also module attributes. Check the wiki to see the attributes currently available for the [[blog_pane ]] module. More updates to come. We are also researching different templating engines, looking to possible support an open standards one instead of continuing to roll our own. Any suggestions?