After about 1,000 emails all requesting the same feature, we finally caught on.  The stats display version 1.5.1 was rolled out tonight and features (are you ready stats junkies?)  "Remove record" feature!

So finally you can go in remove errant files from your stats display.  Please be cautious when doing this- we don't want to create a new problem while we fix another ("Dear support, I accidently deleted the stats for all my shows, HELP!!!!!!!!").  Ok?  There's an "are you sure" popup that you have to confirm before the record is actually deleted, but still, pay attention to what you are doing.

Currently, when you delete a single episode's stats, it has to go in and re-parse the XML to draw that display again.  I know, it's lame, but the double buffering array thing we are doing has given me a double headache, and well, you shouldn't have to use this feature too often and I wanted to get it out into your hands sooner rather then later.

Also, a slight performance boost was given to the XML loader in this version.  Shows with several years of data still take 20+ seconds to load, but hopefully alot of you will notice snappier load times.

More great stuff to come!
 

It's been a long time coming (too long) but today we are upgrading our server software for statistics. This is primarily a behind-the-scenes upgrade intended to bring increased reliability to our statistics system, and to enable future release of highly desired features such as remove-your-own-files from stats (as in the case of an erroneous upload), the Libsyn Active Audience number, and eventually Geo-stats, among many others. With our new system we have noticed that the stats display takes a little longer to load for users with many files, and will be working to bring the display time down in that case.

We will release more updates as we update the front end display as well

We are aware of the current stats issues people are seeing in which recent files show more days worth of stats than they have been available. This is due to some changes we have made to our network to distribute more files across more server farms, but the problem will be resolved when we upgrade our stats software within the next 24-48 hours.

From around 4 - 6pm EST the libsyn media delivery network experienced slowdowns and interruptions, causing slow connections, and/or timeouts when media files were requested. 

At present we have associated these problems with at least one malicious IP address and are investigating further to see if we can pinpoint any other causes for the network-wide disruption.

Update: We are still investigating the true reason for last night- and very early this mornings- performance issues. I am fairly convinced the IP's that we blocked coincidentally helped relieve the issue, which was caused in fact by something else. We may have jumped the gun a little bit reporting that it was a malicious attack. Thanks for everyone's support as we keep wrestling with the logs and graphs and reports to find the real problem and make sure it's fixed.

Hey guys, you may notice some stats irregularities this evening as we're cutting over to a new processing engine.  All steps towards a better, more reliable, more accurate stats system.

Thanks for your patience.

Updates were made to stats tonight that put the cruncher a bit behind.  Things should be caught up and restored in a couple hours.
Thanks