We are getting reports that the stats system is not updating.  We are looking into this now, and hope to have things back up shortly.  It is important to note that we are not losing any data.  It is just the parsing system that is malfunctioning.

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Update: 2:00pm - All stats are updating regularly again.  

We are experiencing a partial network outage that will likely result in some of you or your listeners being unable to connect to libsyn.com.  We have our datacenter techs on the scene working on the issue and will post an update when we have more info.

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Update: 5:11pm

We are back up at full capacity.  In reviewing our network graphs, it appears as though some but not all of the Libsyn traffic was hindered.  This "brown out" lasted for around 20 miuntes.  For those of you who are geek-savvy: 2 backbone connections at our primary data center lost connectivity.  We worked with the techs there to manually route around the problem and get back to full capacity as quickly as possible.

We apologize for any inconvenience this may have caused.

We are still cleaning up from some issues last night, one lingering one is some flakeyness with FTP this morning.

Please be sure when you are connecting via ftp to use the host name: ftp.libsyn.com and also make sure your connection type is set to passive.

We are working hard to get things back to normal with FTP as well as some problems people are having modifying or viewing their blog pages with proper templates.  All issues will be resolved ASAP.

Sorry for the inconvenience.

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Update:  There was some hardware issues that was/is causing the blogpage template issues.  While the techs in the datacenter work on the issue, we can repair templates on an individual basis.   If you don't modify your blogtemplate during this outtage, you shouldn't notice any problems.  If you do, and your page is broken, let us know via meebo chat and we'll fix you up.

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Update: The issue with the blog templates should be back to normal now, however the FTP uploading issue has rolled into a system-wide uploading problem which we are now fighting.  Please hold off attempting to upload anything new for the time being while we work this out.

Thank you

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Update:  It's been a rough day, uploading should be working ok now.  There were some file propagation issues, but everything should be synced up now.

Many users may have experienced trouble uploading new media or accessing their blog pages this evening as a segment of the network is being worked on.  The problem should be taken care of shortly and everything will be back to normal.

The issue has caused us to push back the scheduled maintenance of the database a little, but we should still make it in the 10-2am EST window.

We will be performing some routine maintenance on our main database server this evening, February 20th, between 10pm and 2am.  This process should be completely transparent, however there may be a momentary blip in service as we switch from our main database server to the backup server.  This maintenance will not affect media delivery and should have minimal impact on your RSS feeds and Blog Pages.

We will post an update when the work is complete. 

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Update [3:41am] - Well, it took longer than expected, and as some of you may have noticed, the backup DB made for a considerably slower experience if you were trying to publish.  The database maintenance is complete, and the slowdown is over.  Thanks so much for your patience.

We are experiencing some unusual traffic spikes which are causing some issues with downloads this morning.  We are working hard on the issue and hope to have a resolution very soon.

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Update: We are back up to full capacity after the team spent the last couple hours fighting off a DDOS attack.  We are very sorry for the interruption this has caused.  It took us a little bit of time to discover the exact problem and then to combat it.  We will be watching everything very closely to ensure we've covered it all.