One of our datacenters is experiencing some downtime. Media delivery has been adjusted to compensate, but there may be intermittent download problems.
This will be remedied as soon as possible, and this post will be updated with further information.
Thank you for your patience.

There was a hardware transfer that occurred early this morning which, in the process, temporarily took down some stats processing hardware by mistake. The techs at the datacenter are working to bring the hardware back online ASAP. We will keep you updating as we get an ETA from the datacenter.

UPDATE: Everything should be back to normal, thanks to our datacenter guys for being johnny-on-the-spot. Please email support@libsyn.com if anything looks greatly awry.

Users who have enabled the logging option for their stats will notice that the logs are not updating.  We are performing some maintenance on this log-writing system to ensure continuity of service and near-real-time performance.  We will have updates back online by tomorow morning.
  Thanks for understanding.

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Update (4/17/2007 5:50am EDT) - Stats logs are back online and updating regularly. 

We have confirmed there continues to be a problem with the libsyn stats system. Across the board downloads have been reporting lower then they actually should be and are not consistent with the bandwidth or raw logs we have been collecting. We are confident all the data is being collected, there is however a bug somewhere in the calculation and reporting process which has been difficult to locate and squash. Our team is working on the problem and we will keep everyone updated on our progress.

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Update (4/13/2007): We discovered a segment of our delivery network was not sending its logs to our stats engine to be processed.  This was part of the problem why a lot of users were seeing lower then normal numbers over the past several days.  Those logs are in the queue to be processed and will make their way back to your show.  The datastamp on those hits, however, will be for the same day so it may appear that there was a surge of traffic for that day.

There were intermittent DNS and database conflicts yesterday which have resulted in a few different issues for some users. First off, if you couldn't login yesterday or had trouble accessing some parts of the site or uploading, that problem is resolved. If you were able to upload new media, however the database was not updated, you may have problems today where files do not download, or there are no stats being recorded, etc. We have attempted to sweep through and reconcile the missing database records, however we may have missed some and you should contact us via meebo, or support@libsyn and we'll look into issues on an individual basis. Finally, if you had written into support, but did not get a response yesterday, our email support system was being affected by the same issues, and we are working through the backlog now. We apologize for the headache this may have caused.

There have been some "low days" many users are reporting over the last several days. All the data has been collected, and is in the queue to be processed. The end result may be, unfortunately, some lopsided days where it seems like all of a sudden your shows are getting a ton of downloads as the system catches up. The problem of out of sequence logs has been a ailment for sometime. The team is working on a solution so that this problem no longer plagues the libsyn stats system. Thank you for your patience.