Update 10/24/08 11:00am EST We have completed performing maintenance on our Stats system after experiencing a hardware issue earlier this week. Stats have been restored across the Libsyn system and are now displaying for all users. We were able to use our secondary sources of data to update the system, which resolved the issue. Please contact Libsyn Support (support@libsyn.com) if you have any other questions.

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Due to some hardware issues that occurred earlier in this week, we are currently running some maintenance on our stats system. Stats will appear to be frozen, but in actuality are rolling back about a week. Users will see stats progress forward through the night until they are full caught up later tonight.
No data appears to have been lost.
Please let us know if you have any questions.
Thanks for your patience.

Update (6:00pm EST) - Our data center technicians have replaced a faulty disk and are in the process of rebuilding a RAID array. Stats data is continuing to be collected across the Libsyn system, and we expect full functionality to be restored by tomorrow morning at the earliest. We will continue to provide updates on the situation.

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Update (10/03/08 1:00pm EST) - A faulty disk on the indie Stats log parser has been replaced. The Stats parser has begun to process data collected across the Libsyn system. Updated stats data will be available shortly.

The Libsyn Indie Stats updates are currently paused while backend maintenance is being performed on the hardware running this system. While numbers will not appear to change, all downloads are still being captured and no data is being lost. We will keep everyone posted on an ETA for the system to be back up. Once the Stats service has been restored, it may take several hours for the most recent Stats numbers to display while the Libsyn system updates user data.

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Update (7:00pm EST) - The database update revealed hardware problems with one of the disks in the RAID array. The datacenter has not provided us with an exact ETA. Fortunately, the data that was processed up to that point was not affected, nor was data collection. The hardware is being serviced on-site and we expect to start processing in the very near future.
We apologize for the inconvenience and appreciate your patience. Our statistics system has made some huge strides in the past year and we expect to see even bigger improvements coming soon. One of the safeguards recently put in place is the ability to retain data in an event like this one. Again, no current numbers have been impacted and, as soon as service is restored, the processor will catch up quickly.