Fri, 27 February 2009 8:00pm EST Confirmed DNS issues caused by switch malfunction at datacenter. Backup DNS
servers put into place, but while the records propagate through the
Internet, most libsyn and libsynPRO services will be unreachable.
8:30pm EST Learned from Network Solutions that the reason our DNS
changes are taking so long to update is because they are doing
maintenance at this time. Data center is working to restore the primary
and backup systems. Back up soon. 9:45pm EST Data center has confirmed that the issue has been resolved and all services are available. Please contact support@libsyn.com if you have any questions. Category: general -- posted at: 9:43 PM Comments[0] |
Wed, 25 February 2009 Our development team has temporarily disabled the Stats display while our system updates data across all users. This process should be completed within a few hours. There has been no loss in collected data-- please email support@libsyn.com if you have any questions in the meantime. We apologize for any inconvenience this may have caused. 2/25/09 8:30pm est Stats are continuing to catch up, but its taking a little longer than we expected. They should continue to catch up through the night and be back to normal by the morning. Please email support@libsyn.com with any other questions. 2/26/09 9:00am EST The stats display has been restored after collected data was updated across the Libsyn system. Please email support@libsyn.com if you have any questions. Category: Stats -- posted at: 1:31 PM Comments[0] |
Tue, 17 February 2009 We experienced an issue with our stats system over the weekend, and our developers temporarily paused the stats engine while they fixed the problem. All stats data continued to be collected during that time. The stats engine was then brought back on-line.
Most Libsyn users' accounts now have updated, current stats data. However, a small segment of our users who are grouped on one partition of our system will notice that their accounts are displaying older stats data.
Update: 2/18/09 9:00AM EST The stats issue has been resolved for all Libsyn users. Stats are processing again on all partitions-- the stats engine is now displaying updated data. We apologize for any inconvenience this may have caused. Please email support@libsyn.com if you have any other questions. Category: Stats -- posted at: 3:37 PM Comments[2] |

