2014 Winter Holiday

Our support team will have the day off tomorrow 12/25 and also New Years Day 1/1.  Between the 25th and 1st we'll be working with a reduced support staff.  Please…

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Stats Processing Delay

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Very early this morning our stats processing fell behind due to a failure in one of the processing jobs.  We have resolved the issue and stats are process normally again…

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System Maintenance – September 28, 2014

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[10AM EST] - We are wrapping up some prep work for doing the previously mentioned database upgrade once the prep work is completed we'll be putting the system into maintenance…

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Stats Hardware Upgrade

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We're replacing one of the stats servers with a brand new server today.  This will cause stats processing to be paused several times throughout the day.  We will update this…

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Upload Issues – Sunday June 29th

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We became aware of possible upload issues around 2:30 PM EST today, the issue turned out to be a network issue with one of our storage devices.  It appears the…

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Potential Upload Errors

Some producers may have noticed receiving an 'error' upon uploading media files while publishing episodes. This error is received after the media file is successfully uploaded, but prior to successfully…

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Stats Processing Delay

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We're aware of an issue causing stats processing to be delayed.  It is behind currently by about 5-6 hours at this time (5PM EST).  We are investigating the issue and…

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Heartbleed Information

What is Heartbleed?  It's a vulnerability in certain versions of the OpenSSL software that is widely used across the internet to secure connections.  This bug was initially disclosed on April…

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Login and Publishing Platform Issues

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We're currently investigating what is causing issues logging in and using the publishing platform.  We'll update this post when we have more details to provide. UPDATE - April 4, 2014…

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