Happy Holidays & Holiday Support Hours
Hello, From all of us here at Libsyn we want to wish you all a happy holidays and happy new year! In observance of the holidays our offices will be…
November 21, 2016 – Connectivity Issues
One of the network providers our data center uses is having issues on their network within the UK and elsewhere in Europe this morning. We've had our data center disable…
Latency for Subscribers Via Apple Podcasts
It has come to our attention that there are issues and latency for subscribers to any RSS feed (Libsyn and non-Libsyn hosted) in the Apple Podcasts store. This can cause…
September 30, 2016 – FTP Connectivity Issues
[8AM EST] - Our FTP server is currently experiencing connectivity issues and will be unavailable for most users. We're working with our provider where the FTP server is hosted and will…
September 19, 2016 – Stats Maintenance
[11:30AM EST] - We're doing some maintenance on our stats system today. Stats processing is currently paused we'll update this post as our work progresses. [2 PM EST] - Stats…
September 8, 2016 – Upload Issues
[11AM EST] - We're seeing uploads be slow and sometimes fail to one of our cloud storage providers. We've opened a ticket with them and they are aware of the problem…
August 24, 2016 – Stats Maintenance
[10AM EST] - We're conducting maintenance on our stats system today. The purpose of this is to add additional hardware to our stats cluster, this will improve the performance of both processing…
July 22, 2016 – Stats Maintenance
[7:30 AM EST] - We're doing some maintenance on our stats systems today, during this time stats processing is paused. We'll update this post as the work progresses. [10 AM EST] -…
July 21, 2016 – Upload Issues
[12:50 PM] - We're experiencing issues uploading to one of our cloud storage partners. This will result in uploads failing at the 'processing' step. We've opened a ticket with them and will…
Publishing Issues
9:25AM EST - We're aware of and are investigating issues with episodes and content not being properly published and released. We'll post an update when we know more. [UPDATE 9:45AM…
July 6, 2016 – Upload Issues
[5PM EST] -We're seeing upload issues to one of our cloud storage partners. This may lead to the 'processing' step during uploads to be extremely long and possibly error out.…
Stats Maintenance – July 1, 2016
12 PM EST - We're doing some maintenance on our stats system today. Stats processing is currently paused and access to the stats through the interface may be slow or…
Delays in the Apple Podcasts Store
The Apple Podcasts team is aware of delays with the Apple Podcasts store updating with new and changed content. If new content is released on your RSS feed, the Apple…
Libsyn.com Site Temporarily Unavailable
We are aware of issues affecting the Libsyn.com front facing site that may cause the site to be unavailable off and on. We are working to correct the issue as…
Google Play Music Announces Podcast Directory Now Live
You may recall that in the Fall of 2015, Google announced podcasts coming to Google Play Music. The new feature is now live and available through Google Play Music on…
