[7:30 AM EST] – We’re doing some maintenance on our stats systems today, during this time stats processing is paused. We’ll update this post as the work progresses.
[10 AM EST] – Stats processing has been re-started at this time, we’ll update this post when stats processing is fully caught up.
[2:30 PM EST] – At this time stats processing is fully caught up and continues to run normally.
[12:50 PM] – We’re experiencing issues uploading to one of our cloud storage partners. This will result in uploads failing at the ‘processing’ step. We’ve opened a ticket with them and will update this post when we know more.
[1:15 PM] – We believe the issue has been resolved, we’ll continue to monitor the situation.
9:25AM EST – We’re aware of and are investigating issues with episodes and content not being properly published and released. We’ll post an update when we know more.
[UPDATE 9:45AM EST] – We have episodes releasing again now, there is quite a backlog though so it may take a little while to catch up.
[UPDATE 10:20AM EST] – We’re about halfway through the backlog of episodes at this point.
[UPDATE 10:35AM EST] – We’ve now finished processing and releasing the backlog of episodes. The releasing processing is running normally again at this time.
[5PM EST] –We’re seeing upload issues to one of our cloud storage partners. This may lead to the ‘processing’ step during uploads to be extremely long and possibly error out. If you need to get your file up ASAP we’d recommend uploading via FTP. Otherwise please bear with us as we have reached out to the cloud storage partner in question and are waiting to hear back from them.
[7PM EST] – We haven’t seen any upload failures to our cloud storage partner for approximately the past 10 minutes. They have since confirmed that they believe the issue to be resolved.
12 PM EST – We’re doing some maintenance on our stats system today. Stats processing is currently paused and access to the stats through the interface may be slow or unavailable. We’ll post further updates as our work progresses.
3:15 PM EST – We’ve finished the stats maintenance. Stats processing is running again and will catch up over the course of the evening.
