[8AM EST] – Our FTP server is currently experiencing connectivity issues and will be unavailable for most users. We’re working with our provider where the FTP server is hosted and will post an update when we hear back from them.
[11AM EST] – The network switch connected to our cabinet failed and has been replaced, the FTP server is back up and running normally again now.
[11:30AM EST] – We’re doing some maintenance on our stats system today. Stats processing is currently paused we’ll update this post as our work progresses.
[2 PM EST] – Stats processing is running again now, we’ll update this post once it’s fully caught up.
[4 PM EST] – Stats processing is fully caught up at this time. Today’s maintenance brought additional hardware online to our stats processing to improve performance and support our continued growth. Thanks for your patience.
[11AM EST] – We’re seeing uploads be slow and sometimes fail to one of our cloud storage providers. We’ve opened a ticket with them and they are aware of the problem and have engineers working on it. You’ll see this as the ‘processing’ step of uploads takes longer than normal and may fail. We’ll update this post when we get an update from our provider.
[12:45PM EST] – The cloud storage provider is still working on the issue but at this time they haven’t provided any ETA on when it will be resolved.
[4PM EST] – Since our primary cloud storage provider is still having issues, we’ve removed them from our upload process at this time and our relying on our secondary cloud storage partner. We’ve verified that uploads are functioning normally again with this change in place.
