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January 4, 2018
04 Jan 2018

Legacy Stats Update

At the end of 2017 we rolled out our new stats interface backed by an entirely new stats system – new stats FAQ.  After the new system was launched we continued to process data through the legacy system to allow for direct comparisons during the month of December between the old numbers and new numbers.  Today we have stopped processing data through the legacy system, this means that while all existing data in the legacy system will remain accessible you will no longer see numbers there update.

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November 13, 2017
13 Nov 2017

November 13, 2017 – Stats Processing Paused

[12:00 PM EST] – Stats processing is currently paused, you may also see the stats display be intermittently available.  We will update this post when processing is running again and the display issue has been resolved.

[2 PM EST] – Stats display is functioning normally again at this time.  We’re still working on getting processing running again and will post another update when that has occurred.

[6 PM EST] – Stats processing is running again now, we’ll post another update when it finishes catching up.  We appreciate your patience with us on this.

[11:30 PM EST] – Processing is running about an hour behind now and should be fully caught up within the next two hours.

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November 8, 2017
08 Nov 2017

November 8, 2017 – Stats Processing Delay & Display Issue

[1:40 PM EST] – Stats processing is currently running ~3 hour behind and is paused at the moment.  You may also notice that the display of stats information in the Libsyn Dashboard is loading intermittently.  We’ll update this post as things get back to normal.

[4 PM EST] – Stats processing is running again but is still several hours behind.  We’ll continue to post updates until it’s caught up.  Stats display has been functioning normally the past hour or so now and we’ll continue to monitor that as well.

[6:30 PM EST] – Stats processing is slowly catching up and is down to being about 2 hours behind now.  We’ll continue to post updates until it’s completely caught back up.

[11 PM EST] – Stats processing has been fully caught up for over an hour now and is continuing to function normally.

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November 1, 2017
01 Nov 2017

November 1, 2017 – RSS Feed and Podcast Page Issues

[5:30AM EST] – We’re currently experiencing issues generating and serving RSS feeds and podcast pages.  We’re investigating and will update this post.

[6:30AM EST] – We’re continuing to experience issues with feeds and podcast pages and are continuing to work on it.

[8:00AM EST] – We’re still experiencing issues with feed and podcast page generation and delivery.  We’re working to mitigate the problem and will continue to post updates.

[8:40AM EST] – We are beginning to see things stabilize and most requests for feeds and podcast pages are being successfully delivered.  We’ll continue to monitor the situation closely and post updates as we have them.  We appreciate your patience with us on this issue.

[9:30AM EST] – We’ve continued to monitor the situation and everything is performing normally again at this time.

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October 25, 2017
25 Oct 2017

October 25, 2017 – Stats Processing Paused

[9:45 AM EST] – Stats processing is currently paused again, we apologize for the inconvenience and will post an update when processing has been restarted again.

[10:30 AM EST] – Stats display currently disabled as well, we will continue to post updates.

[12 PM EST] – Stats processing is running again and stats display should be back online shortly.

[12:30 PM EST] – Stats display is now back on and processing is continuing to run.  We’ll update this post when it’s fully caught up again.

[2:45 PM EST] – Stats processing is fully caught up again at this time.

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October 24, 2017
24 Oct 2017

October 24, 2017 – Stats Processing Paused

[11:45 AM EST] – Stats processing is currently paused, we’ll update this post when it’s running normally again.

[3:50 PM EST] – Stats processing is running again, we’re continue to post updates as it gets fully caught up.

[4:15 PM EST] – Stats processing is continuing to run normally, it’s currently about 4-5 hours behind.  We expect it to get caught up late tonight or early tomorrow morning.

[11 PM EST] – Stats processing is fully caught up at this point and is continuing to run normally.

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October 15, 2017
15 Oct 2017

Stats Processing Delay – October 15, 2017

[11:30 PM EST] – Our stats processing system is currently running slower than normal, this is causing delays in user stats updating (including causing newly released episodes to not appear in stats) as the system is running behind.  It’s currently approximately 4 hours behind and we are investigating what is causing the slowdown, leading to the backlog building up.

[Oct. 16, 2017 – 9:45 AM EST] – Stats processing is running normally again and has been all caught up for several hours now.  We’ll continue to monitor it to see if any further slowdowns occur.

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September 14, 2017
14 Sep 2017

September 14, 2017 – Stats Maintenance

[10AM EST] – We’re performing some maintenance on our stats system today.  During this time stats processing will be paused several times resulting in delays in stats updating.

[12:30PM EST] – The maintenance is progressing as scheduled so far, at this time in addition to stats processing being paused the stats display is also disabled.  We’ll continue to provide updates as the work progresses.

[3:30PM EST] – Stats display is now back on and processing has been restarted.  We are expecting processing to catch up sometime overnight.

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May 22, 2017
22 May 2017

Stats Maintenance

[11:30 AM EST] – Stats processing is currently paused as we are performing some maintenance on our stats system.  We’ll post further updates as the work progresses.
[2 PM EST] – Stats processing is running again now and we expect it to catch up later this evening.

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May 9, 2017
09 May 2017

Database Maintenance – Tuesday May 9th @ 2PM EST

We’ll be performing maintenance on our database systems at 2PM EST today.  We expect this window to be very short but to avoid any issues we will be putting the system into maintenance mode during this time.

[2PM EST] – The system is now in maintenance mode.  We’ll post an update when the work has been completed.
[2:10PM EST] – This maintenance has been completed and the system is now running normally again.  Thanks for your patience and we apologize for the short notice.

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