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September 19, 2016
19 Sep 2016

September 19, 2016 – Stats Maintenance

[11:30AM EST] – We’re doing some maintenance on our stats system today.  Stats processing is currently paused we’ll update this post as our work progresses.

[2 PM EST] – Stats processing is running again now, we’ll update this post once it’s fully caught up.

[4 PM EST] – Stats processing is fully caught up at this time.  Today’s maintenance brought additional hardware online to our stats processing to improve performance and support our continued growth.  Thanks for your patience.

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August 24, 2016
24 Aug 2016

August 24, 2016 – Stats Maintenance

[10AM EST] – We’re conducting maintenance on our stats system today.  The purpose of this is to add additional hardware to our stats cluster, this will improve the performance of both processing and display of stats.  Stats processing is currently paused and the display of stats in the dashboard may become unavailable at times.  We’ll update this post throughout the day with updates on our progress.

[3PM EST] – The maintenance is progressing and is nearly completed at this time.  We’ll post another update when stats processing has resumed.

[4PM EST] – Stats processing has resumed now and is functioning normally.  We expect stats to catch up sometime late night or early tomorrow morning.

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July 22, 2016
22 Jul 2016

July 22, 2016 – Stats Maintenance

[7:30 AM EST] – We’re doing some maintenance on our stats systems today, during this time stats processing is paused.  We’ll update this post as the work progresses.

[10 AM EST] – Stats processing has been re-started at this time, we’ll update this post when stats processing is fully caught up.

[2:30 PM EST] – At this time stats processing is fully caught up and continues to run normally.

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July 1, 2016
01 Jul 2016

Stats Maintenance – July 1, 2016

12 PM EST – We’re doing some maintenance on our stats system today.  Stats processing is currently paused and access to the stats through the interface may be slow or unavailable.  We’ll post further updates as our work progresses.

3:15 PM EST – We’ve finished the stats maintenance.   Stats processing is running again and will catch up over the course of the evening.

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April 18, 2016
18 Apr 2016

Google Play Music Announces Podcast Directory Now Live

You may recall that in the Fall of 2015, Google announced podcasts coming to Google Play Music. The new feature is now live and available through Google Play Music on the web, and is rolling out to Android devices.

We have put together a list of questions Podcasters may have regarding submissions and how to promote their show using Google Play Music. Find the FAQ here.

For a step by step walkthrough of submitting your show to the Google Play Music directory, click here.

If you have any questions, feel free to reach out to our friendly support staff at support@libsyn.com.

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January 2, 2016
02 Jan 2016

Network Maintenance – January 3rd 3AM – 5AM EST

Our primary data center provider has let us know that they will be performing network maintenance this Sunday, January 3rd from 3AM to 5AM.  This will be to complete the part of the work they didn’t finish during the last window on Dec. 27th.  We are expecting a few minutes of downtime due to this maintenance.

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December 23, 2015
23 Dec 2015

Network Maintenance – December 27th 3AM – 6AM EST

We’ve received notice from our primary data center provider that they will be performing maintenance on their network on December 27th between 3AM and 6AM EST.  During that time window you may see brief periods of downtime.  We will update this post if anything changes with the schedule.

UPDATE 12/27 7AM:  They were only able to complete about half of the work in the 3 hr time window.  We experienced no downtime with this part of the work.  They will need to schedule another window to complete the work.  We’ll put up a new post when we have further information.

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December 21, 2015
21 Dec 2015

2015 Winter Holidays

On behalf of the team here at Libsyn we wish everyone a Happy Holidays and a Happy New Year!

Our support team will have the day off on 12/25 and also New Years Day 1/1.  Between the 25th and 1st we’ll be working with a reduced support staff.  Please be understanding if ticket response times are higher than normal during that time.  Members of our admin team will be on-call to handle any urgent system-wide issues.

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September 21, 2015
21 Sep 2015

System Maintenance – September 21, 11AM EST

We are doing some maintenance on the Libsyn platform today at approximately 11AM EST.  We expect this to be a very short window of 5 minutes but may take up to 20 minutes.  During this time we will put the system into maintenance mode so you will be unable to login to your accounts.  All other parts of the system will continue to function as normal, including rss feeds, blog pages, media delivery and our html5-player.  We will update this post when the maintenance begins.

UPDATE 11:04 AM EST – We have started the maintenance and have disabled the ability to login.  We’ll update this post when we are finished.

UPDATE 11:34 AM EST – The maintenance has been completed at this time

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January 26, 2015
26 Jan 2015

Scheduled Maintenance – January 27, 2015 – 11AM

We are doing an update to the Libsyn code base tomorrow that affects logins and sessions.  To avoid any users having issues we are going to put the system into Maintenance Mode during the update.  We’ll be putting the system into Maintenance Mode for approximately 10 minutes starting at 11AM EST tomorrow, January 27th to complete this update.  We’ll create a new post tomorrow when we being the work and will update it when the work is completed.

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