Announcements

Hello, On Sunday September 28th we'll be doing an upgrade of our main database systems.  We are setting aside a 4-hour time window from 10AM - 2PM EST to complete…

What is Heartbleed?  It's a vulnerability in certain versions of the OpenSSL software that is widely used across the internet to secure connections.  This bug was initially disclosed on April…

On Monday April 7th at 10AM EST stats display (including all the stats pages and the stats dashboard widget) will be offline for approximately 1 hour.  We are doing some…

After spending several months in a "beta preview" state the Libsyn 4 interface is officially now in beta and starting on Monday, February 10th it will become the default interface.…

Our support team will have the day off tomorrow 12/25 and also New Years Day 1/1.  Please be understanding if ticket response times are higher than normal around those two…

We received the following notice from Apple Podcasts late yesterday night: If you've recently started a new podcast and haven't submitted it to Apple Podcasts yet you need to do…

Happy Thanksgiving Everyone! Due to the holiday weekend our support staff will be working a limited schedule over the 4-day weekend, so please be understanding if ticket response times are…

Last week we rolled out an update to the Libsyn 4 Beta preview. This update brought support for Linkedin to our On-Publish feature. While you can publish to the Linkedin…

We’ve released a preview of the Libsyn4 Beta to get some early feedback and testing. Only the following modules are currently supported: • Destinations • Show Settings • User Account…

We have recently completed making some improvements to our network and hardware infrastructure. If you are using a custom domain with us and you are not using our Libsyn nameservers,…

Welcome to the newly re-designed Libsyn Support Blog.  This design closely matches the design theme of the upcoming Libsyn.com revamp.  While we really dig the new look we're especially happy…

Happy Holidays Everyone! Due to the Holidays both this weekend and next, our support staffing will be scaled back so that everyone may spend time with family and friends.  So…

We received the following notification from Apple's Podcast Team today: Apple Podcasts podcast submission system will be offline from approximately December 21, 2012 through December 27, 2012 (Pacific).  During this time, you will be unable…

Happy Thanksgiving Everyone! Due to the holiday weekend our support staff will be running with a skeleton crew, so please be understanding if ticket response times are higher than normal.…

Over the past few days we've received a number of support tickets relating to possible issues with the Apple Podcasts Store. At this time we've been able to confirm two…