Apple Podcast Missing Shows Issue
UPDATE - April 23, 2021 - 5PM EasternApple is reporting that most shows that disappeared entirely from the Apple Podcasts directory should be live in their directory now. If your…
SoundCloud Publishing Issues
[February 18, 2021 - 1PM] This issue has now been resolved and publishing to SoundCloud is now working again. Creation of new SoundCloud destinations and re-authentication of existing ones is…
macOS Mojave + Safari 14.0.1 Upload Issues
On November 12th Apple released Safari 14.0.1 for macOS Mojave. It appears something with this update broke the ability for Safari to properly open up a file browser to select…
YouTube Publishing Issues
UPDATE - October 6, 2020 - YouTube has finished their audit and reinstated our quota limit. Publishing to YouTube is now working again. UPDATE - October 5, 2020 - After…
FTP Changes
We have rolled out a new FTP service to replace the old FTP that all Libsyn customers can use to upload content. The new FTP requires that you set a…
Apple Podcast Directory Update Issues
UPDATE: January 30, 2020 - The issue with the Apple Podcast directory not updating has now been resolved. This has been confirmed by Apple. There is currently an issue with…
Publishing via YouTube
UPDATE 2/18/2020 - Any issues with creating new YouTube destinations or updating authentication on existing YouTube destinations has been corrected. If you have any questions or concerns, please reach out…
Publishing via LinkedIn OnPublish
Our team has discovered an issue with connections between Libsyn and LinkedIn using the LinkedIn OnPublish destination. LinkedIn has made changes to its software (API) that will require us to…
Holiday Support Schedule
Our offices will be closed on December 25 and January 1 for the holidays. For the week between the 25th and the 1st we will be working with a reduced…
October 12, 2018 – Database Maintenance
As part of our ongoing commitment to provide reliable, fast service and to expand capacity to support continued growth we will be performing a significant upgrade of our backend database…
Apple Podcasts Directory Listing Issue
Starting on October 3rd we began seeing reports of show listings suddenly showing no episodes in the Apple Podcasts directory listings for some shows. Apple is aware of the issue…
Stats Processing Currently Paused
Stats processing is currently paused due to an error while our administration team investigates. We will post an update with additional information as it comes in. [UPDATE 9:15 PM EDT] -…
New Episodes Propagating to Google Play Music
[UPDATE: September 12, 2018] - While we still have not heard back from GPM, based on what we are seeing we believe this issue is now resolved. Our support team…
Podcasts Connect Login Issues
Apple is experiencing login issues for some users with the Podcasts Connect site. This has resulted in people being unable to submit their podcast to Apple Podcasts/Apple Podcasts. This issue…
June 19th, 2018 – Stats Processing Delay
[9:30 AM EST] - Stats processing stopped ~9 hours ago due a failed process. This issue has now been resolved and stats processing is running normally again now. We will…
